Small companies often have to fight much harder than bog corporations for survival. When they experience difficult trading conditions they do not always have easy access to bridging finance and their cash reserves are normally not sufficient to carry them through rough patches. In many cases the only way to survive is to cut costs. One easy way to do so is to consider a move to internet based communication. Small business VoIP phone systems have proved to save cost while enhancing the productivity of employees.

There are many good reasons why so many companies are contemplating a move to internet based communication. Such a move needs careful consideration because no enterprise can survive without efficient communication. However, it is becoming increasingly clear that internet based communication offers users features and flexibility that simply cannot be matched by a PBX solution. In addition, they are easy to manage.

One of the main attractions of internet based communication is the fact that they are so adaptable. They ca be upgraded or downgraded almost at will. New users can be added without having to install new lines. Best of all, a single central system is all that is needed, even if the company has widespread branches and departments. When new branches are opened, they are simply added to the central system.

Another aspect of internet based communication that continues to thrill users is the flexibility that they enjoy. An employee can use the system wherever he or she is. They can use a variety of devices, including tablets, laptop computers and smart phones to do so. They can even access the system from home. This can certainly lead to increased productivity and higher levels of customer satisfaction.

The biggest benefit cited by users of internet based communication is the savings that they achieve. Experts agree that savings of between twenty five and fifty per cent is realistic. Further savings are achieved because the system is centrally managed. There is therefore no need for telephone operators at each branch or department and there is no need to pay for multiple installations.

Traditional systems need constant maintenance. This maintenance takes place at every branch or department and it is an expensive process. Internet based communication is not hosted by the client. Instead, it resides on the servers of the service provider who is responsible for maintenance and upgrades. Maintenance is therefore minimal and as an added bonus users always have access to the latest innovative technologies.

Users that have moved from traditional systems to the internet are often surprised to learn that they not only continue to enjoy the features that they became used to, but that they also have access to a number of new, advanced features that can make their jobs easier. They have call forwarding to any user on the system, regardless of the location of that user, the have voice to email and fax to email, to name just a few popular features.

There can be no doubt that small business VoIP phone systems can save companies money while helping to increase productivity. These systems can be a valuable tool in becoming more competitive. One of the main reasons this is so is that employees can afford to become more mobile and they can therefore offer their clients better service.