Many ways of communicating each other have been a convenience due to the developing technology that we have. The tendency for this is that it would only grow further and be better. For businesses and also residential owners, they have been utilizing this technology for their varied daily needs and for them to be able to cut expenses.

These businesses and residences have many options they can acquire when it comes to communication. There are phone systems Dallas that have their own advantages and disadvantages when it comes to it being either large or small scale. So this depends on the owner which would suit their needs.

The Voice over Internet Protocol is a great alternative for making calls in contrast with landline phones. This VoIP can provide multiple calls but is done over the internet instead of having it on standard lines used by landline phones. The medium for this is different, which means it has its own uses and added functionalities as well.

There are some software or programs that are made for residential uses where they can have video and audio chats which is still considered a VoIP as long as there is the right speed and the equipment like a microphone and headset or speakers. But in a larger scale for business purposes, it would not be that efficient. That is why there are providers for VoIP in different telecommunications that can give this for commercial use.

Generally, systems for telephones have a Private Branch Exchange or a PBX. This would automatically direct the calls towards their destinations and this is actually called the automatic switchboard system. Then any phone system that is running in this nature would be called a PBX. Many of the businesses have transferred to this kind of system because they want to add more working lines for every employee without having to install a direct one for each.

With VoIP it has the ability to switch between two lines from the Public Switched Telephone Network to the PBX. The PSTN is a collection of many other telephone companies that are operating lines such as fiber optics, cellular, regular lines, satellites, and even undersea cables. This is one of the advantages of VoIP.

To make things easier to understand, the VoIP is a type of PBX. Although there are regular PBXes that does not have capabilities that are the same with VoIP. Regular ones make use of TDM which is Time Division Multiplexing, while the other uses Internet Protocol. PSTN is also used for this.

Businesses have widely spread the use for this kind of technology because of how flexible it is and how easy it can be integrated and included in other types of systems in their establishments. This makes it easy for them to make necessary changes or developments to improve their systems. This makes the expenses for these changes and developments to cost lesser and to increase productivity as well.

There are basic features for this. Part of this is for direct dialing and caller ID, auto attendant, call waiting, pickup, park, calling, and forwards, conference calling, voicemails, virtual or remote extensions, and managing through web based applications and integration. Calls may also be queued, recorded, and monitored for it to initialize and generate reports. These are only basic features, and there are more that can be integrated along with your own system.