Airbnb Host Tips That Will Result In Repeat Business

Posted by Hadraj Youssef On Saturday, September 2, 2017 0 Comments
By Edward Butler


Having a great room or unit to rent is not going to be enough to be a competitor in the world of Airbnb. There are many things that visitors want and expect and there are also lots of ways to ensure guests have a wonderful stay that will result in great reviews and repeat business. These are some simple Airbnb host tips that are sure to result in rave reviews.

Be honest about the listing and take great pictures. Listings without pictures are sure to be ignored as most will think there is nothing good to see. Guests will read the listing, look at the pictures associated with the listing, and have an idea in their head about how it will be when they arrive. If you have not been honest and provided an inflated description, guests will be disappointed and will be unlikely to give a good rating, referrals, or visit again.

Things happen and being inflexible can be viewed negatively. Allowing guests an early or late check in or check out will be one of the things they will remember when writing their review of their stay. Of course, advertising this may lead to being taken advantage of, but making concessions when life gets in the way will make a positive impression. Most hotels can be rather accommodating to this, don't think guests don't know this.

Hosts should know the area and what events and attractions are nearby. Guests will certainly appreciate this information, especially if they are unfamiliar with the surroundings or have spare time during their travel. Know your guests as well; if they are traveling with children, there may be extra information that can be provided. If they are not, skip the kids activities. Tailored to each stay, it is something they won't forget.

A keypad entry system can be a wonderful thing. Simple to use and program, they provide a key-less entry. A new code can be added for guests, that expires upon check out. This can be especially useful when unable to be at the location when guests arrive and provides a sense of security knowing there are not a bunch of duplicate keys floating around. It can save money too, because if a key is lost or unaccounted for, it can mean a call to a locksmith for re-keying the lock, but with a keypad, this is not necessary.

Clean, clean, clean! Don't overlook anything! Guests can be picky, and if something isn't up to par, it can result in bad reviews. Make a cleaning checklist to ensure nothing is overlooked. Once the checklist has been completed, go over the entire place with a fine toothed comb and check it again. Guests will be impressed with a rental that is absolutely immaculate.

Small amenities can have a big impact. Most hotels stock extras such as razors and toothbrushes; some at a cost. Providing these free of charge will be looked upon as a bonus and certainly mentioned in reviews. Some suggestions may be feminine products, an assortment of electronics chargers, batteries, water and snacks, and anything else that can be picked up inexpensively but be appreciated by guests.

Sometimes the most obvious things can make a big difference. Try to go out of the way to make a great impression on guests, and it will surely result in repeat business and rave reviews.




About the Author:



0 Comments:

Post a Comment